Reliance Fresh — Error bill and worst customer service

Address:	Thrissur, Kerala, 680020
Website:	already wrote it in complaint book but yet to be addressed anybody

CTN No001100MH1999FLC120563 dated 11th September 2016.
There is discrepancy in bill in which there was an offer in Mammy Poko Pants. when I returned home and checked the bill, I found that I have not been levied the offer. when in return i went to shop, they shouted as there was no customer service people out there but an accountant who named to be Mr. Unnikrishnan ...? was not holding an Identity card said the offer cannot be leived. We have already registered a complaint in the complaint book but its been more than a week but no response nor did they contact us. I want my offer money refunded as soon as possible. We are a regular customer of reliance fresh in thrissur and had faced billing problem many times. There was no customer services after 7, only the salesperson were available. The Customer service is very bad, the a/c are not working.