Reliance Fresh — Failed transaction, amount debited, bank says amount transferred to merchant

Address:

560094

Dear Sir,
I made a debit card transaction on 04-Jan 2017 for an amount of Rs.541.10/-, which failed as per the billing representative. However, the amount was debited from my account and Bank reported that amount is transfered to merchant.
Pls check and refund the amount.
Transaction details as below.
04-Jan[protected]Jan-2017)
POS PRCH
POS[protected] REL RETAIL LTD-FRESH BANGALO
541.10

Reliance Fresh as Sanjay Nagar Bangalore.