Reliance Fresh — Home delivery

Address:

Bangalore, Karnataka, 560055

I had purchased grocery worth 2500/- from your malleswaram 8th main branch bangalore.
I requested them for home delivery as i was alone and could not carry it all by myself and they said they will send it by evening after 5pm and i had made the purchase in the afternoon.. I repeatedly requested them for immediate delivery as i had to take half of the items elsewhere and was in a hurry, the staff wanted to oblige as i found more than 3 men in the store including a security personal, i even told them that i stay just 4 buildings away and its not that far. I even requested them to allow me to take the trolley which also was not obliged. All this was due to a staff member called siddaraju. He made us cancel our whole bill and refunded our cash. I had spent almost1 hour selecting stuff which he rudely asked us to cancel
We have been loyal customers of reliance fresh since the launch but none of our family or friends have stepped into the store post the incident. Please take necessary action against siddaraju for his rude and inconsiderate behavior