Reliance Fresh — Misbehavior of staff

Address:Gandamunda square, Bhubhaneswar

Today morning ( 17th sep 2023) I visited Reliance fresh, near Gandamunda square, Bhubhaneswar for purchasing of some items. As they had opened the store and all staffs were available. I asked them whether I could enter the store because it was 7 am. None of the staffs present over there even bothered to answer me. Irrespective of asking them multiple times they kept quiet and didn't answer anything. When asked to the retail manager he also didn't even respond to the customer. With the most utmost indecent manner one staff told me that the store opens at 7 am. But I told him that the clock shows timings way past 7am.Out of nowhere a lady staff came out with a very rude behavior and told me that I can put a complaint against them anywhere and no one can do anything to them. Felt like more a warning. When I told about the behavior no one told anything and kept quiet.i came from store without purchasing of anything items.
I have been associated with Reliance Fresh since a long time but this is the most indecent behavior of staffs towards a customer.
This is extremely unfortunate that the Manager along with Staff are unaware about proper behavior towards customer.

Requesting you to kindly look into the same and take immediate action.
Was this information helpful?
No (0)
Yes (0)
Reliance Fresh customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Fresh
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    2149
    Pending
    0
    Resolved
    538
    Reliance Fresh Phone
    +91 22 2278 5000
    +91 22 4017 6400
    Reliance Fresh Address
    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Reliance Fresh contact information