Reliance Fresh — no delivery of order and v arrogant behaviour of staff

I had purchased an order of rs6000 on 7th april 2018 at 2pm and was guranteed an assured delivery by 6pm.
However upon not getting the order by 6:30pm i called d store people as i had to leave home by 8pm.
Upon getting d delivery person's no. And having a word i came to know that d order is late. He said that d order can be delivered after 8pm for which i denied as i wont be at home. Hence asked for d delivery around 9am in morning for which d delivery person agreed.
Now when i am calling d store in d morning around 10am they are telling me that d delivery person came to ur home at 8pm and noone received d order. He even spoke very arrogantly that you people order stuff and are not available to receive it. And moreover your order will now be delivered upon their will by tonight.
D details of d person are: parvesh mishra ([protected]) and he works at reliance fresh (Sector 23 market) and calls himself d head there. Though even a sweeper converses in a better manner than d so called head of reliance fresh.
With this i would never ever buy anything from reliance fresh sector 23 store.
For any cross check pfa my bill copy.