[Resolved]  Reliance Fresh — Non acceptance of Sodexo Coupon

Address:

New Delhi, Delhi

Hello This is to inform you that today I went to buy atta from form your store at Prashant Vihar, Rohini, Delhi. On the cash counter I tendered Sodexo coupon. The cashier refused to accept them. I spoke to the Manager as well, but he was also adament for not accepting the coupons. He told me that it can only be accepted on ready to eat food. However, if you read the coupons at their back it says that these can be used for food and non-alcoholic beverages. I did a video recording of the manager where he is refusing to accept the coupons. For you information the same store accepts coupons on vegetables, Daals rice etc. Also other stores are accepting the coupons on all food items irrespective of the fact that the items are ready to eat or can be eaten after cooking. He also told me that the software does not permit so. Can you please look into it and if the need be, please update your software. Regards Sandeep Goyal Ph: [protected] Email : [protected]@yahoo.co.in