Reliance Fresh — Offer not provided | |||||
The Reliance Fresh store at Sakchi, Jamshedpur had hoardings all over about 2 free movie tickets for Rs. 49/- on a purchase above Rs.999/-. When we got the billing done, and we asked for the tickets, the cashier and the store manager blatantly replied that the tickets are not available as they have got over and there is no chance of receiving the tickets anytime soon. The management there simply cut a sorry figure and the whole visit was an utter disappointment. Was this information helpful? | |||||
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Reliance Fresh customer support has been notified about the posted complaint. | |||||
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+91 22 2278 5000
+91 22 4017 6400
Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
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The bill was 2955 rupees and the person at the billing said that the offer was OVER! It was just 1st Jan and the offer GOT OVER! What the hell does that mean ? The message doesn’t say ‘ STAND A CHANCE TO WIN’ it says I can get 2 movie tickets at 69 rupees. Which means being a member for over 6 years now I certainly am eligible for this.
I need an explanation what was the offer and I NEED THE TICKETS! Please tell me whom to contact and when can I get it ? Its not that I cannot buy a ticket myself, its because you made a false promise to a loyal customer in the first place and neither did your store employees have the sense to remove the signage if the offer was no longer valid there.
BILL NUMBER: U01100MH1999PLC120563
I shall certainly take this to consumer forum if not resolved at the earliest before the offer ends.