Reliance Fresh — prestige 3 burner stove

Harikmr1988

Address:

632001

I had purchased prestige 3 burner stove in reliance fresh at vellore branch on 11.12.2019, i asked fresh piece but your executive said only one piece available it is already assembled piece more than your said you have 14 days time if you not like or change this product. Based her commitment i purchased that unsealed prestige product after installing my home one of the small burner not burning.. I totally disappointed i brought that product and submitted to reliance fresh at vellore on 13.12.2019 and ask for new product.. They said want to make complaint to prestige customer.. I am waiting for 4 weeks still that defective product is in your system room.. They said i call you in 2 days but no response from your side.. I totally disappointed your service and response... Your managers are hiding always your executive only told me to call one or two days... Pls consider my problem and solve soon.. I am waiting for last weeks but no response from reliance smart vellore...

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Reliance Fresh customer support has been notified about the posted complaint.

Jan 04, 2020

Updated by Harikmr1988 I had purchased prestige 3 burner stove in reliance fresh at vellore branch on 11.12.2019, i asked fresh piece but your executive said only one piece available it is already assembled piece more than your said you have 14 days time if you not like or change this product. Based her commitment I purchased that unsealed prestige product after installing my home one of the small burner not burning ..i totally disappointed I brought that product and submitted to reliance fresh at vellore on 13.12.2019 and ask for new product ..they said want to make complaint to prestige customer .. I am waiting for 4 weeks still that defective product is in your system room.. They said I call you in 2 days but no response from your side.. I totally disappointed your service and response... Your managers are hiding always your executive only told me to call one or two days... Pls consider my problem and solve soon..i am waiting for last weeks but no response from reliance smart vellore...

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Comments

Skpradhan77

Reliance Fresh, Patia store is charign RS 25 for a cotton carry bag which I don't think is worth more than RS 5 given its sourcing cost .
and, also ai don't think it is authorised to make profit on it .
So, request is to stop this practice, penalize and refund all customers who have paid such prices.

fasi siddiq

In suncity hydrabad reliance fresh store i went everyday morning to store
Milk and curd stock unavailable i was asking at the counter they told stock is over. It was continuously happening. I think they sold to kirana general stores.

Please once enquire. Thank you..