Reliance Fresh — Quality of Store and Cash Back

Address:

Arcot Road, Valsaravakkam, Chennai 600087

We are regularly purchasing from Reliance Fresh – Arcot Road, Valsaravakkam, Chennai. Our phone number [protected] is registered for cash back. But even when we give the OTP, the cash back is not working. We have reported several times to the store supervisor, but no action is taken so far.
In the same store, cockroaches are seen every where. All the open item bins (Dhal) insects are seen. Even after complaining, no action is taken.
The prices of items indicated in the shelf are not the same when the bill is raised. We were told by the biller, they cannot do anything.