Reliance Fresh — refund required

Address:Kolkata, West Bengal, 700152

Today i have swiped my hdfc debit card at reliance fresh kaikhali but the swipe machine was running out of paper, so the transaction was successful but the slip didn't came out, i have to swipe again as they said it was a transaction failure. But in my account it is showing transaction successful, the reference id is 001697 and bill amount is 553.14. Please do the needful.
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Dear sir/madam, I want to give a complaint about the staff about his rude behaviour what i am expecting is just a basic from the staff but i am seriously depressed about the staff, thanks. name of the employee is jagadeesh if you want any additional information give me the call on my mobile number [protected], thanks.

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