Reliance Fresh — rotten apples and poor quality hair clip

Address:

Visakhapatnam, Andhra Pradesh, 530016

We visit stores like reliance fresh in a hope that we recieve great deals.
1. Apples usually cost around ₹130-160/kg in the market. I bought apples which cost ₹179/kg from your store on 02/10/18 and they were rotten. Hardly 1/10 part of the apple was edible. What's the use of buying the apple's from your store then?

2. I bought a hair clip from the store which just broke when held it. It cost me ₹53.90 which isn't cheap.

Please revert with a solution.