Reliance Fresh — staff behavior

Address:

500094

For the past few years reliance fresh has been my first choice as my grocery store, at my address defence colony, sainikpuri, secunderabad 500094. They have good product list with friendly pricing and offers.

But lately the behavior, of the billing staff and supervisor in charge, is very rude.
When inquired for delays in billing process and presence of large ques at counter they respond in a very harsh and rude manner, which gives the customer a very un friendly feeling.
A supervisor by name naresh with id50018892 is horrible in his approach and answers.

Request the concerned authorities to kindly take action and win back our trust on the brand image.

Enclosed the copy of complaint with his id and photo.