Reliance Fresh — Unsatisfactory customer service at the payment counter

Address:

Idukki, Kerala, 685584

I have been a customer ever since the opening of your branch at Thodupuzha 685584 and I hold a membership card no.[protected].Today, ie 11.2.17 I had a bitter experience. I picked up a packet of mustard and went to the counter no.3 from the front. The customer in front of me had some issue because of which it was getting delayed. In the meantime the second counter became free and there was no one to be served. Since I was in a hurry I presented the item that I picked to the second counter. But the young girl at that counter not only did not like to serve, but wanted me to come in front of her..which I feel was a very condescending attitude.I could appreciate the stand if I had very large number of items causing inconvenience .The beauty of the situation was that there was another lady, possibly a supervising one who did not wish to intercede. Finally I felt I deserved a better treatment, came away without buying the merchandise. It may be an insignificant issue, but someone ought to notice... thanks and regards, K T Georgekutty, [protected]@yahoo.com