Reliance Fresh — Worst customer service ever

Address:Nandigama, krishna(dis) Andhra predestined pin 521185

Hi Team,
My self vijay krishna javvaji, I am living in Nandigama as it Was my home town. I am so exited reliance fresh came to Nandigama previous I am working in Pune I wish to shop in reliance fresh. Due to pandemic I am working from home, I used to shop in reliance fresh weekly from the day it started service in Nandigama. Customer service is worst including the management as well, no system are not working, card machine are not at all working we have to wait for long time at checkout. Today Myself and my father have visited the reliance fresh in Nandigama branch we have done out shopping and bill came around 2950.00 rupees. I have gave my card to customers service, as his card machine is not working, so he requested other check out person to take the money with my card, I have waited around 15 min they didn’t serve me and they relied to wait, I don’t want to wait any more and I left all the items which I want to purchase by the checkout. From now I don’t want to go to shopping in reliance fresh anymore. It’s worst service, which never happened to me till now. I have took 1 hr to shopping and to scans my items I have waited for 10min and to pay bill I have waited till 15 min which is not acceptable. I don’t want to do any shopping in reliance fresh nandigama branch only.
I am hoping you will take some action if not you will see constantly sales will be decreased in Nandigama branch
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    +91 22 2278 5000
    +91 22 4017 6400
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    Makers Chambers - IV, Nariman Point, Mumbai, Maharashtra, India - 400 021
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