[Resolved]  Reliance Gsm — Providing false plan information and acvitation

Address:New Delhi, Delhi

Today I first called on 121 from my reliance GSM SIM 88XXXXXX720, where I got information that my first offer is for Rs. 199/- having full talk time of 199 + 500 MB 3G internet usage + all calls at 40 paise per minute for 28 days. (Checked several times and still its giving same information) Then I recharged my same reliance GSM SIM for Rs. 199/- but got a message mentioned 199 full talk-time and 350 MB 3G data for 28 days only. And also when I checked my data balance, its showing only 348.65 only. This is ultimate fraud service I faced yet from Reliance and I want proper resolution on urgent basis. @Reliance GSM: Kindly serve your customers what u promise otherwise just close your company and stop making us fool.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
After many complaints on customer care and http://bit.ly/1cmd6ds and this site, got a call from customer care to add balance data but not added tariff plan as before
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Akhter,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
I had already sent a complaint mail to [protected]@relianceada.com but still there is no response and now also posted same complaint on given link http://bit.ly/1cmd6ds

This is Reliance, Always customer need to chase them against everyday fraud that reliance making with us.

Kindly learn from other competitors like Vodafone and improve your services and stop making Customer fool.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information