[Resolved] Reliance Gsm — Unique Porting Code not being provided | |||
Hello Sir/Madam, Phone Number: [protected] email id: [protected]@gmail.com Hello Sir/Madam, Phone Number: [protected] Want to port the above number from Reliance to Vodafone but after repeated attempts of sending messages to 1900 (PORT [protected]), I have not received my UPC. Called up the customer care twice(198). They dropped the call and now I am unable to get through to the customer care executive(which i think is because they blocked me), Please look into the matter ASAP. Regards, Viresh Maheswari Was this information helpful? | |||
Complaint marked as Resolved
They sent me UPC 20 times...and charged 50p everytime all of a sudden. >.< Late service...very late.
This is why i want to quit Reliance...
Atleast finally they have sent me the code so that i can port to another network. Have been using reliance for 10 years now. Reliance Communications customer support has been notified about the posted complaint. Dec 09, 2014 Updated by Viresh Maheswari Hello Sir/Madam, Phone Number: [protected] email id: [protected]@gmail.com Hello Sir/Madam, Phone Number: [protected] Want to port the above number from Reliance to Vodafone but after repeated attempts of sending messages to 1900 (PORT [protected]), I have not received my UPC. Called up the customer care twice(198). They dropped the call and now I am unable to get through to the customer care executive(which i think is because they blocked me), Please look into the matter ASAP. Regards, Viresh MaheswariReasons for porting: -Incoming calls dont get through and keep dropping -Internet is very slow and does not work a lot of times -When balance reaches below Rs.20 and I call up someone, a miss call happens and call gets dropped. -Network issues during travel(a lot of network issues) -Customer care responses very vague and irresponsible(unable to get through after 2 calls) | |||
 2 Comments | |||
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Dear Viresh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications