Reliance Infocomm — Balance deduction | |
I am santosh kumar mohanty using the reliance gsm no [protected].yesterday al of a sudden 1 msg came saying Rs 5 had been deducted from my account for some VAS pack.I called the coustmer care and they sugest me to send sms to deactivate the servuce.When i sent the msg " STOP" to 121 1 msg came that i am not subscribe to any VAS.Agaun today also Rs 5 have been deducted from my account for the same reson and again it has been said to me that I can deactivate my service By calling to155223 which i did.But again I am said that no VAS is active on my number...From this I came to an conclusion that reliance is foolin me.So I want this service to be deactivated and refund otherwise I have to use move on to other networks as there a lot of them providing much more quality service than Reliance.
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Dear Santosh,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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Please accept our sincere apology for the inconvenience caused. We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications