Reliance Infocomm — For wrongly deducted balance | |||
Sir/ Madam My self Geeta Kumari & My Reliance No. is [protected]. I am not using any VAS facility service and not near future. but as per balance notification my account balance deducted Rs10-15 per week regularly. If you are not added back my balance that i move to the consumer forum, because that type of problem facing many-many times. Generally SMS received " Amount Charged for VAS one97 subscription Rs. 10". dated 16.03.2016, Rs. 5 on 12.03.2016 and Rs 5/ on 09-03.2016 shemaroo stream Rs. 5 on 12.03.2016 What is "one97" ? Please explain it? I am not subscribe any VAS services or not activated. Please reply as soon as possible. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Geeta,
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.
Regards,
Reliance Communications
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.
Regards,
Reliance Communications
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We apologize for your inconvenience. The disputed amount will be restore to your account by 07:35 am tomorrow. We appreciate your relationship with us.
Regards,
Reliance Communications