Reliance Infocomm — Low downloading speed

Address:New Delhi, Delhi

Dear sir,

Some day before i purchased iphone 5c with reliance unlimited bundled
offer (my number is [protected]) for two years . but some days before
2nd of march im facing very trouble for 3G low downloading speed, on my
iphone the always appearing 3G icon but when i m going browsing to
download some thing its to to low and then tested on a particular
software witch is name called ''speedtest" and its available in
iphone APP STORE, and its always showing downloading speed between
10.5 kB/s to 30.4 kB/s its like 2G speed and i then i tested this on
second Reliance SIM witch is number is ([protected] ) on same iphone,
same time, same place and im getting 3Mbps to 5 Mbps downloading
speed, after that i already complaint to reliance and some one called
me but till now im facing this such kind of problems . and its same
thing happening on when i put my SIM on another smart phone ( LOW 3G
SPEED LIKE 2G SPEED ), i am very fursted from reliance Commitments, and now i requesting to you plz resolve my LOW
3G speed issue . Do Need Full on my case ASP.

With Regard'
Ghanshyam
[protected]
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Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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