Reliance Infocomm — Receiving postpaid bill for reliance prepaid number | |||||
I have transferred my reliance number [protected] from postpaid to prepaid on 12th April 2016. My billing cycle of postpaid number is from 9th to 8th of next month. I have received a bill for full month rental of April 2016 but my number is only for 4days in postpaid so I have to pay only 4 days rental, but reliance send me the full month rental bill. It's not the end today on June 12 I have again received the full month rental bill for May-June billing cycle. But my number is already converted into prepaid on 12th April. Then why reliance sending me postpaid bills. I have mailed regarding the same many times to reliance but no response from their end. I am totally harassed by the service of reliance. Was this information helpful? | |||||
 3 Comments | |||||
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Please help
Reply
Dear Parsoon,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Dear Parsoon,
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications
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