Reliance Infocomm — Reliance cdma (#[protected]) calls barred without notification

Address:411046
Website:www.rcom.co.in/Rcom/personal/home/index.html

Team,

My reliance cdma mobile number is # [protected]. My number has been deactivated from about a month now for the reason that their was no recharge made for one month or so, though the validity is till 2022.

I called the customer care to understand the scenario, however they kept on updating me that i need to visit reliance store and they will let me know the process for getting it unbarred.

My concern is

1. How can reliance barred my number owing to the reason of no recharge?

2. Why i need to go to the reliance store again as i had already given the necessary document as the time of sim activation?

Request you to look into the issue and do the needful.

Thanks
Mohit bolia
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Comments

Dear Mohit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
My alternate number is [protected].
No action till now.
No call back till now
Dear Mohit,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store, with a Photo, Photo ID & Address proof for further assistance.

Regards,
Reliance Communications

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