Reliance Infocomm — wrong billing, worst billing software

Address:	242406
Website:	reliance infocomm

Dear sir,

Requesting to correct my billing of last three months and return back excessive amount charged.
It is again third month my bill is just double from my original plan of 499 for unlimited calling.

This time i have bill of 1077 inr, before it was more than 900 inr for last two months. I am fed up from last three months wrong billing.

Last month and before this, i have complained many times telephonically to customer care about wrong billing and they ensured that next bill will be correct. But though this time, my bill is more than 499 inr.

Some times they listened, but not corrected my bill.

I have told same to customer care in last conversations on 28-july-2017 that when i am having plan of 499 inr for all free calls, then why they are not removing local calling rental pack of 75 inr.

It is basic thing to understand, and i think your accounts and customer care are not having basic knowledge that when a person having 499 inr plan for all free calls, then why other plans should be applied over him and why billing should be more than plan of 499 inr.

Sir, your persons responsible for billing software are meaningless, they have not basic knowledge, that when their own company is giving unlimited plan, then automatically other plans responsible for excessive more billing should be removed.

If your officials are not capable to have such basic knowledge, why don't you trained them.

Think it is lack of your service and non-talent officials, due to same type of bad services, some day you will loss your all businesses and you all will throw your company in losses, when day by day all customers will leave you.

Regards
Maneesh dwivedi (मनीष द्विवेदी)
Tel: +91 [protected] | desk:[protected]