Reliance Jewels — faulty diamond ring | |||
Hi, I purchased a diamond ring from your outlet @gold souk, gurugram in the month of february. Just after a month one of the major diamond in the ring has fallen, the centerpiece. Secondly, it is a white gold ring and already its color is now pale gold, it lost its polish. Thirdly, today i saw one of the diamond seems to be cracked and lost its color. I feel like completely cheated as the ring was too costly and reliance has given me a faulty piece. If not proper steps taken i will have to report this to consumer court on account of cheating. Was this information helpful? | |||
Reliance Jewels customer support has been notified about the posted complaint. | |||
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+91 80 4168 1802
+91 80 4168 1801
+91 141 445 5115
18/35, 11th Main, Jaya Nagar 4th Block, Bangalore, Karnataka, India - 560011
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First, I would like to apologize for the troubles and frustration that you experienced lately. We want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. Could you share a bit more information with us so that we can get to the bottom of this.
For example, would you mind sending us Bill copy or contact number shared while billing
Regards
Reliance jewels