Reliance Jio Infocomm — Threatening calls by your employee named komal, ph. No.[protected]

Address:New Delhi, Delhi, 110070
Website:www.jio.com

To whom so ever it may concern,

I am writing this e mail complaint to you all after i encountered something very weird yesterday 1. E.8th of june 2017, and no words can express the mental agony and distress that me and my family have gone through in the last 24 hours.

I was chased to buy a jio sim since 24th may 2017, by komal k, cell no-[protected], claims to be from jio corporate office, gurgaon, i agreed to purchase the same on 8th june, she said that she'll deliver the same at my residence address, i texted her my address at 9.55 am and she promised to be there in 2 hours time, i kept on waiting and then she called around 2 pm afternoon, stating that she was busy in a meeting thats why she couldn't come and now she'll come around 3, i said fyn but not later than that as i have to go sum where, at 3 noon she sent a message that "not possible to come today, will send someone tomm", i was hassled at the kind of services provided and for kept me waiting the whole day and replied "highly unprofessional", and after this my agony started she continuously kept sending me weird messages, i was highly irritated by now and was wondering what has happened to this female, and replied that i am going to report her unprofessional and disturbing behavior to reliance heads... After this started the real nightmare she kept calling me continuously and kept abusing me... I blocked her number around 7.30, then she started sending me messages on whats app and started threatening me by saying "how dare you block me", now u see what i gonna do... By this time i was quite afraid and immediately informed my husband and family members.

At 7.53 evening i received a call from [protected], the called said he's a cop and has received a complaint against me by komal k, cell no-[protected], for threatening her... I was totally taken aback by the psychotic behavior of this lady, explained the whole situation to him that she's a teleccaller or sales person and has behavioral problem and i made a complaint in women cell against her on the same day, complaint no. For the same is 1850015.

The horrendous experience that i have gone through cannot be explained in words, the trauma, the mental agony cannot be described here. I am just wondering what if i was a guy, she wouldn't have hesitated to file a molestation or rape case against me for no reason.

She's a potential threat to me and society as she is not only a psycho but has all my details like address, phone no. Etc.

Would you guys take full responsibility in case something happens to me or my family, i still fail to understand what wrong had i done that she went to such an extent.

I am still in a state of shock and unable to understand what triggered her come out with her psychotic behavior.

Amazing customer services.

I demand someone looks into this matter with highest priority and as she represents your organisation, you guys owe me an explanation, or else i would be forced to file a defamation case against her and her organisation at your risk, cost and consequence.

A highly distressed woman,

Iramm bidawat
[protected]
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Jun 18, 2017
Updated by iramm20
To all the jio Employees,

Its been more than 10 days of the Horrific incidence and all i am doing is waiting for a concrete and responsible response from a Big Organisation like Reliance Jio...and i must admit that i have been disheartened and highly disappointed by the kind of shabby responses that i have got from various employees of Jio...and all this makes me wonder about the kind of hiring and compliance happening there at Reliance jio

I got a call from a few people one was "Aalekh from the chairman's office, from a mumbai landline no.[protected] who asked me to reiterate the whole incident and assured to revert back, next i get a call from a Gurgaon landline no.[protected], claimed that we r investigating the matter and will get back to you soon on this and then Mr.Manish from Customer Care called me from his cell no.[protected] and explains that the HR, Circle Head and He himself investigated the whole matter and have come to a conclusion to terminate the services of that employee-Komal, when i asked him how would that help me all he could provide was assurance and his cell no.stating that as and when i see her near my house i must call and inform him...PHEW...WOW WHAT A RESPONSIBLE RESPONSE FOR A SITUATION AS GRAVE AS THE ONE I HAVE BEEN IN.This makes me understand that even you guys are aware she is a potential threat as she is a psycho, so if, GOD FORBID SHE TRIES TO HARM ME I MUST CALL ON MANISH'S NUMBER AND WAIT...Applause for the whole team for HANDLING SUCH A SERIOUS SITUATION SO INSENSITIVELY and then he started urging me to still go ahead and BUY A JIO SIM FROM THEM(NEED I SAY ANYTHING ELSE).

Great you are extensively promoting your brand, sponsoring events like award functions but seems like in all this branding and number game you guys have lost your human touch and become so damn insensitive and callous towards my complaint of such a serious nature, wherein i had to go through such a hard time and am still surrounded by the fear o[censored]nknown, all your shameless guys wanted was to encash this opportunity and SELL ME A JIO SIM...U GUYS ARE UNBELIEVABLE.

Now comes my questions:

1.How on earth am i to benefit from this girls termination?Is her termination going to redeem me of all my miseries that i had to go through due her psychotic behavior?

2.How is her termination going to ensure that she doesn't pose as a threat to me or my family in the future, in case she threatens/harms me or my family members, as Reliance Jio very smartly is going to shrug off the responsibility by claiming that they had already fired this employee Komal.

3.Provide me an undertaking cum apology letter from your end stating that she would not harm/harass me or my family members in the future and if she still does i shall hold Reliance Jio responsible for her misdeeds as all this drama started because of my belief in reliance jio, as she was representing you, a big name, i had no reasons to doubt her.Mind you she has all my personal details like phone no., address etc.

4.Who is going to pay for the endless Trauma, Harassment, Agony, Fear and Health Complication that i had to bear because of your wrong Hiring of a psychotic lady.

The only reason you guys are Terminating her services is only because you have also understood how she is a threat to your organisations name, otherwise no one would have cared to even revert.

EITHER PROVIDE A LOGICAL SOLUTION AS YOU GUYS ARE WELL AWARE THAT YOU AND YOUR WEIRD EMPLOYEES ARE AT FAULT OR BE READY TO FIGHT IN THE COURT OF JUSTICE

I am going to file a FORMAL POLICE COMPLAINT AS ADVISED BY MY LAWYER AGAINST RELIANCE JIO AND ITS EMPLOYEES FOR FURTHER TRAUMATIZING ME AND SHRUGGING OFF THEIR RESPONSIBILITIES BY NOT PROVING ANY LOGICAL SOLUTION TO MY SITUATION RATHER EN CASHING IT TO SELL THEIR PRODUCTS TO ME, AT VASANT KUNJ POLICE STATION, and ENSURE YOU GUYS PAY FOR ALL THAT I HAVE GONE THROUGH BECAUSE OF HIRING POTENTIAL CRIMINALS.

IRAMM BIDAWAT
Complaint comments 

Comments

I think u don't have any other work madam. U had problems with vodafone and same with panasonic after then reliance... Bas kariye madam kitno ki job chhenengi?????

Ohoooooo madam tata docomo, pizza hut, darzi on call ...Baap re baap ...Sab company ke staff bekar hai aap ki nazar me. Mujhe lagta hai ki aap hi kewal perfect hain...
Mujhe lagta hai ki logo ki achchaiya bhi dekhi Jani chahiye keval kamiya hi nahi nikalna chaliye tabhi depression se nikla ja sakta hai.

Amazon se bhi problem ...
Itna sab dekhkar to koi bhi samjh jayega ki sahi kaun hai...

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