[Resolved]  Reliance Life Insurance — Fraud Complaint Regarding Policy Number 51476052 & 51451179

Address:

Bangalore, Karnataka

Dear Team, This is to bring to your notice irregularities/fraud committed by RLIC agents. I was cheated & sold policies by false promises. My father had taken policy from reliance & he passed away in January 2013, However due to absence of any documentary proofs in his records, I could not get his policy benefits to my mother Usha Sharma. However I did get call in the month of November 2013, that they are calling from reliance grievance team & promised me to help. The person who was interacting with me was Ms Tanvi Sharma (+[protected] & then it was Ms Shakshi Sharma who was dealing with me. Both of them asked me to send documents i.e. my PAN card, photograph, address proof & cheque for Rs 26000 & Rs 66000 to address in Delhi. They had promised that this would help facilitate the claim for policy my father has taken. I got surprised when I got two policies for Reliance Guaranteed Money back plan. I was strictly told by these agents to give wrong information over confirmation call from Reliance as that would impact the claim proceedings. This is clear case of cheating on their part. Moreover, I never signed the policy documents, it was forged signature. I would really appreciate if you can process cancellation of these policies & refund money for Rs 26000 & Rs 66000 i.e. total of Rs 92000 immediately. Please note :: 1. Please do not claim any ECS for my Citibank account, I am withdrawing any such instruction, it was given by forging my signature. 2. Please refund the money as soon as you can, failing which I would be forced to write to consumer complaints office & take legal course. 3. If you cannot proceed with my request, I would be forced to reach out to executive team of Reliance Insurance Company & would also reach out to IRDA. Let me know if you have any questions. Thanks Himanshu +[protected]