[Resolved] Reliance Netconnect — Paying for 3g but not getting 3g | |||
Hi i run internet on a tata docomo dongle (3g) with a reliance sim in it.The Number on which i recharge for internet usage is -[protected]. i usually by a coupon for recharge the plan is-500mb 3g data for 3 days. My problem is a follows: i)When i click connect the internet connects then just for a second after connecting it gives 350-450 kbps upload speed and just after a second it starts giving 0.00kbps download speed and the download speed is in the neighborhood of 0.70-20kbps.I guess the minimum 3g speed is not the one I'm getting.I've observed that sometimes RARELY when I download something it download in the speed for what i am paying (that is 3g) it (sometimes) download very fast . no matter it is video or photos etc. And I've also observed that while surfing videos on YouTube (only on YouTube) (according to my observation, not sure) the speed rises . while surfing other thing on web like social sites or others. the speed is below 200kbps. So my "JUUGAAD" These days is to first run a video on YouTube so that my internet gives some speed. ii) As I've said earlier my plan is only valid for three days and data is only 500mb.The big problem is that the internet don't connect i need to waste at least 30 min. of mine and click 20-20 times on connect that it will connect. So I am not god to peacefully wait i close my PC AND WALK AWAY WITH ANGER.. AND THAT'S HOW MY PLAN IS WASTED. iii)My speed test on speedtest.net (given in the photo) says i am getting 3g ..??? how is this??? i have proofs (photos below) to make sure i am not getting 3g.. PLEASE HELP BY THE WAY i have also taken photo of my internet speed while typing this question (below) Was this information helpful? | |||
Nov 7, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 01, 2015 Reliance Communications Customer Care's response Dear Rakshit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 04, 2015 Reliance Communications Customer Care's response Dear Rakshit, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
2 Comments | |||
Comments
herer are the proofs
Reply
And I don't have any other number -_-
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