Reliance — Relaince Mobile Network

Address:

New Delhi, Delhi

I am a Reliance Coustmer fron past 3yrs but this time my experience with reliance was worst.
Name- Baljinder Singh
Mobile No. [protected]

In my Mobile when i dialed *129# and select option 3 i get unlimited 2g Data For Rs.57 Gor 28 days( ScreenShot attached ) . I recharged for this amount on 6 October 2015 and my balance was 0 so company agent told me that internet will not work if you have zero balance then i recharged for Rs.10 and after 2 min Rs.10 got deducted from my account and net also not working. I contact coustmer care they said its a technical problem and you will get you Rs.10 back in 24hrs. ( ScreenShot attached) they said if you want to use internet then you can recharge your account. i once more recharged but then also my balance was fully deducted. Then i contact coustmer care my call was not connecting to the executive. Then on 7 October 2015 i once more recharged for rs.10 but that also got deducted. Coustmer care numbers 198 AND *333 is not Working my call always gets disconnected when i select the option for talking to agent. I even tried with many of my number and dialed [protected] from airtel they once picked up my call and said please hold and then they disconnect and afterwards the call started disconnecting when i select the option for talking to agent. I went to reliance coustmer care Ganesh Nagar, New Delhi-110018. They said to wait and i waited for around a 1hr and after that they said Contact Coustmer Care. This is just a bull ..!! I contacted coustmer care from my friends number the executive said that sir when you recharge for Rs.57 you get 400MB 2g Data for 7 days. When i checked i found that it was for Rs.39 ( ScreenShot Attached). No one is helping me nor the coustmer care nor the Reliance Store.