Reliance Retail - — Not extending minimum Discount of 2% as assured

Address:

Bangalore, Karnataka

I am a regular customer of Reliance Fresh at No.11 &12, Srinivasanagar, Banshashankar 2nd Phase, Bangalore-560050, holding Reliance One reward card bearing No.[protected]. On Wednesday, 12th Aug. 2015, at 18.29 hrs, I purchased one pack of 500 gms of cooking Butter of Nandini. The cash memo No.C9395 amounting Rs.177/-. While all the showcases placing these items state "2% OFF EVERYTHING BELOW MRP" as advertised ( I hold the photo of the same), the billing was for MRP. I asked the person billing it, but no proper explanation was given. Not to create a scene, I just left the store with dissatisfaction. It was not because of few rupees but not adhering to what they state without practicing. Moreover no explanation was extended to convince the customer. I hold the pack cover stating the MRP as Rs.177 as also the photo of the store rack states all over the showcase 2% off. Will they verify and respond?