[Resolved]  Reliance Wimax — 30 Days of no connectivity : Worst service ever

Address:

Kolkata, West Bengal

We are using Reliance Wimax connection from the last 4 years. Our billing account no. is [protected]. Subscriber id is:[protected]. Our connection is not working since almost 30 days. We have launched a complaint (Complaint id:[protected] in the helpline No. on 28th May 2015 regarding this issue. Despite of repeated reminder over phone we are unable to access internet till date. Almost every morning we called at your so-called customer care and after holding on 10-15 minutes, they picks up their "valuable" call and says my complaint is under process(sometimes says that they have forwarded it to their Mumbai office) and assures us that the problem will be resolved within next 24 hrs! But we really don't know how many "24 hrs" we have to wait yet. Today is the 17th day from the day of registering complaint. And nobody has came and nothing is fixed. Even we have paid the full amount bill for the month of May, instead of getting waiver. Please help. As this is hampering our Production schedule.