[Resolved]  Reliance Wimax — Unnecessary messages about some bill due after 2 and 1/2 years from Reliance

Address:Pune, Maharashtra

Hi, I had a Reliance Wimax connection which didn't even work for a single day after installation and after few days i disconnected it. All the discussion was done. I didn't get any money back for sure. But still every bill due was cleared and finally they took away the machine as well. But after 2 years i started getting this message saying i have to clear some rs736. Exact message: "Kindly clear the overdue Rs. 736 Vide Reliance BAN [protected] at earliest to avoid any legal procedure. Contact Miss. RIYA [protected] for any queries" I didn't get any official mail on my email address for the same and i have no idea why i have these pending charges after 2 and 1/2 years. Also i do not understand why i have this amount pending to begin with. I tried contacting the above no and it is always busy. I spoke to Miss. Riya once and she said she will send the details on my mail. But i didn't get any inputs from her. I got a mail from Mr.Shaikh rele.reliable.[protected]@gmail.com which was in my spam folder about some details on the bill details but all the inputs were wrong and the details didn't made any sense. Please help me confirming the authenticity of these messages/mails and also lead this thing to correct closure. Regards S Sandeep KUmar Mob: [protected] Email: [protected]@yahoo.co.in
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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    Pune
    Maharashtra
    India
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