[Resolved]  Reliance — Wrong recharge not refundable or converted

Address:

Bangalore, Karnataka

I recharged with Special Tariff Plan FRC 43. (I should've known what FRC means!) Now I call up customer care and they say refund or conversion of recharge to any other department is not possible and the talktime for such a recharge is a 'punishable' 0.01 Ruppes. Pathetic as it sounds, they (including the floor supervisor) reassure me that all other companies providing this 'punishable' service will do the same. I think this has to go to TRAI to regulate such miscued transactions to just let go into the pockets of the biggies.