Religare Enterprises — Illegally stole money from my account and health Insurance Cancellation

Address:

5th floor, 19 Chawla House, Nehru Place, New Delhi - 110019

Hello,
My name is Abijith K P. Last year on 28th July 2020 I bought a Religare health insurance policy through ICICI bank.On 28th July 2021, the health policy was meant to end, even when representatives from the company called me I clearly mentioned multiple times that I was not interested in renewal of the health policy. But on 5th August 2021 I received an SMS message as follows
Dear MR. Abijith K P, Auto Renewal Txn for your Care Health Insurance Policy No 17802280 for Rs. 3598 has been dishonoured due to low funds. Please renew you policy by using the link www.carehealthinsurance.com or visit nearest CHIL branch today !
After I received this message the amount was taken from my account without any intimation. This is such a fraud company. I raised the request and called the representative too since I thought the company made a mistake, but he just gave me an email ID [protected]@religarehealthinsurance.com. I explained the situation multiple times through this email address but they just sent abstract info and a number to call ie.,[protected]/[protected] these numbers are automated and they don't give you any choice to talk to an executive. The executive who contacted me regarding the renewal told me to forward all the mails to his ID ie., gaurav.[protected]@careinsurance.com. But alas nothing happened. He promised I would get a refund asap and it was a company mistake. But even now I haven't received any amount. Kindly refund my total amount asap.
Policy number [17802280]
Client ID [78895153]
Thanks
Abijith K P ([protected])