Remit2India.com — removing money from referral account (mor)

I used to transfer dollar using remit2india.com and i referred soem friend and transfer some money from usa to india. Due to all transaction rs, 8000 was accumulated in my mor account. All of certain they removed entire rs. 8000.
I got rs. 3000. Still rs.5000 i suppose to get from remit2india.com. I raised several complains and ticket www.remit2india.com but they are not giving.
My account is : joydip. [protected]@gmail.com
Case no : toml=[protected]'r2
Request you to help to solve the problem