Reserve Bank Of India [RBI] — Icici bank nodal officer-

Address:

500081

Sir,
I, p. narotham reddy @ narender reddy resident of h. no.12-2-422/77, priya colony, gidimalkapur, medhipatnam, hyderabad, submits the following few lines of your kind consideration and necessary action.

1. i submit that i am the account holder with your bank vide current a/c. no.[protected], ghatkeshar branch, r. r. district. on[protected] at 9.30 am., i had contacted on telephone to one mr. ravinder, who is the branch manager of ghatkeshar branch, for withdrawing an amount of rs.10.00 lakhs and he stated that the amount of rs.10.00 lakhs is available with the bank. there after, i had gone to the icici bank ghatkeshar branch at 11.30 am, and i met mr. ravinder, branch manager, for withdrawal of the said amount of 10.00lakhs. mr. ravinder told me that the amount is already paid to another customer, as such, the amount is not available, and asked me to wait till 4.00 p. m, he will arrange the said amount, believing his version, i had waited till 6.00p. m., he had paid and amount of 4.50 lakhs instead of 10.00 lakhs through my account. when i questioned about the balance amount of rs. 5.50 lakhs, mr. ravinder stated that the cash is not available with the bank.
2. i submit that on[protected], i had approached the ghatkeshar branch and requested the manager mr. ravinder to transfer an amount of rs. 50, 000/- to the account of ravikanth reddy to the bank of india, thorur branch, through neft. but the amount was not transferred on technical ground and inspite of my waiting for 3 hours, then i was asked to leave the bank saying that they will transfer the amount. when i contacted in the evening, i was informed that the amount is not being transferred due to technical problems and requested me to give any other bank account number. accordingly, another bank account of ravikanth reddy held with andhra bank, godavarikhani branch was furnished stating the technical problems. then i approached the icici bank, medhipatnam branch, and got the amount of rs. 50, 000/- transferred through neft to the account of ravikanth reddy. after 5minutes i had informed mr. ravinder that i had already transferred the amount of rs. 50, 000/- and requested him not to transfer the amount. he told me that, once the cheque issued for neft is failed, the amount cannot be transfered, he will not transfer the amount. later on i came to know that the amount of rs. 50, 000/- is transferred by the ghatkeshar branch to ravikanth reddy, resulting in double payment, causing loss of rs. 50, 000/- to me.
3. i submit that earlier, then branch manager ravinder reddy, requested me to invest an amount of rs.3.00 lakhs towards deposit with the said bank and as per his request, i had deposited an amount of rs. 3.00 lakhs with the said bank. i had received a message from icici prudential life insurance stating that thankful for making insurance with them. i was suprised with that incident, immediately i had made a telephone call to the then branch manager questioned about the diversion of the funds from fixed deposit to insurance and asked him to cancel the said insurance policy. there after, i had gone to icici prudential insurance, head office at banjara hills, hyderabad, and cancelled the same.
4. i submit that due to the cancellation of the insurance policy, the then branch manager, is bore grudge against me and he had transferred to another branch, while leaving the branch, it appears that he had instructed the new incumbent about the incident and as per his instructions, he is not co-operating with me and not rendering the proper service.
In the above circumstances, i request your goodself to look in to the matter and to take appropriate action and to see that the amount of rs. 50, 000/- recovered and credited to my account.

Thanking you,

Yours faithfully,

(p. narotham reddy)
[protected]