Royal Enfield — Insurance claim worst procedure

Address:

Jaipur, Rajasthan, 302012

Dear Team,

This is to inform you that i have purchased Classic 350 ash model royal enfield from Eicher motors on 14.07.2016.
From the purchasing of my bike, i am facing lots of issues.

Now in continuation of your service quality, last 10 days back i got accident and for claiming my insurance claim i have submitted my bike on 5th of Sept'2016 and raised an insurance complaint. After several follow ups, Your insurance officer (Sanjay Saini) from TATA AIG came to service center and replied that my insurance claim has been been approved and will get my bike repaired shortly.
But today when i again visited service center then i was surprised to see that still no work has been initiated to repair my bike and when i called to Mr.Sanjay then he told that all the approval has been sent to service center.

So pls let me know that how long will take to repair my bike. As i am suffering in my day to day working.

Thanks & Regards
Pushpendra Shekhawat
[protected]