Samsung — 3 Handset replaced but none is working fine. All HEATS UP. Ref no [protected] | |||
Dear Sir, I purchased a new samsung s4 in october 2014, within the purchase of single day my handset heats like a grill. I went to Samsung smart cafe, they replaced my handset with a new sealed pack one. Again the same problem, again they opened a new handset and given to me . Means in 1st week of buying I got 2 handset replaced and I was with 3rd handset, problem persists the same but as days are more then 7 now, they told me now I have to take handset to the service centre. Ok! At service centre it took 3 months for them too understand my complaint and again they replaced my handset again. Now I have a 4th handset Samsung S4 with me. Unfortunately same problem persists, it heats like a grill, I'm scared that any time it can blast, apart from heating some more issues . Handset reboot automatically, applications suddenly stops automatically. Moreover the hell of the machine. My Samsung complaint reference number is [protected]. Please have a look at the photo, it touches 49.4 degrees. I ask you is it a microwave owen or a mobile. How can anyone talk with this heating machine Hope Consumer court will help me in this matter. Thanks Dr Puneet Lunial [protected] Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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