[Resolved]  Samsung — A-51 128/8gb

Address:	pune-411015
Website:	www.samsungindia.com

The above model was purchased by me on 11/8/2020 from telephone shoppee, punei buy all my mobiles from them for the last 12 years, the mobile was purchased and I faced the mobile dead or charging problem 2 times and the third time it never got switched On this is within 4.5 months of purchasing a mobile, I don no if Samsung has to be reminded that mobile is human lifeline these days with the banking the product should go through a zero defect test, but I think they just want to off load all their product in the market if there is any problem the service centre will take care what a callous attitude never think that a customer buys a product with lot of expectation, there shouldn't be a problem on the first within such a short time, when the mother board stops functioning they just replace thats all but never reveal to the client as to how they are going to handle the dead Mother board, if anyone mis-utilizes it they are least bothered as we do our entire banking through it lot of other information and passwords which are sensitive, I have been complaining the Samsung so called CEO desk it is worst than a customer support call centre, they do not have a proper technical support team who can sort out my issue, have not understood my complaint till date, its better one should stop buying or recommending Samsung phones, I had to buy a costlier phone and now Im stuck with an extra handset for no fault of mine Samsung is least bothered about the issue.