Samsung — AC service installation

Address:

New Delhi

Sir this complaint is regarding AC service installation,
I (Abhishek Yadav. Ph No [protected]), havee bought AC, 5 in 1 convertible AC, on 23 Mar 2021. I requested installation on 11 April 2021. Service personnel came and they started working on it, when it was required to extend the copper pipes of AC they were charging Rs 280 per ft., whereas in market the very same pipe were available in 100 per ft, Not only this the wire that they brought said it costed 150 per meter and i ve bought same wire in 75 per meter. The AC stand which comes in market with 350-500 Rs they were selling to me 800. Sir this level of charges made my Your personnel were way exorbitant. I spoke to there senior, Mr Nadeem, he threatened me that if i buy tubes from market my warranty will be violated. Sir my request to you is please take my incident into cognizance and procced action against this service agency. This incident happened in New Delhi on 11 Apr 2021. My service request was [protected].