Samsung — Audio not working

Address:Visakhapatnam, Andhra Pradesh

Dear Sir, I have ordered Samsung 40j5100 led TV with one year warranty. The problem is audio is not working. I called customer support, they are asking 5400+ 13℅tax. I don't understand why eBay is selling products with warranty? I got the parcel on 28-aug-2015 (just two days back). It is not working from first day itself. Why eBay is sending such defected items? Who will take responsibility on this? Kindly somebody help in this please.. Attached proof pictures.
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