[Resolved]  Samsung — Cash back not received

Address:

Dr Alok saxena , Dehradun

I have bought a Samsung double door refrigerator worth rs 32, 000 (bill enclosed) on 07.07.2020 from GAYLORD SAMSUNG DEALER, DEHRADUN.
I was told by the shopkeeper that If i pay the amount using the SBI credit card I will get a cashback of 10% with max cash back of 6000 in 3 months (mentioned in the receipt also) (enclosed). Therefore, I paid the amount rs 32, 000 using my SBI credit card.

But so far i have not received any cash back.
I have called SBI credit card customer care and they said they do not have such a scheme and I need to contact the bank. Further, I have spoken to the shopkeeper and he said it is the matter of the bank.

Kindly confirm whether this scheme is authentic or just to make the customer fool. Kindly resolve the issue.

Customer :
Dr ALOK SAXENA
[protected]
alok.[protected]@gmail.com