Samsung — Casual attitude of service center personnel at Samsung service center in Dehradun | |||
My micro SD card for Samsung S3 mobile was not working. I had gone to the service station of Samsung mobile in Dehradun on Saturday 28th March and service personnel checked the mobile and said that the sd card slot needs to be changed but they did not have the slot available at that time. The service personnel said the part is not available right now and it will come "by tomorrow". I had reconfirmed from the service personnel if the micro sd card slot will surely come 'by tomorrow" the service personnell said "100%" it will come by tomorrow. When I went the next day the serivce personnel said -"did i say tomorrow"? But today is Sunday! I made a mistake I did not realize it was Sunday. It will not be repaired today! How can people be so unprofessional at the service center of a MNC like SAMSUNG! It wasted my whole day. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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