[Resolved]  Samsung — Charger not working

Purchased Samsung M31s mobile on August 8th 2020. With the charger that came with box my phone is charging sometimes and its not charging some times. In 1st week it connected 7/10 times. In 2nd week phone is charging 4/10 times only. And now in 3rd week its charging only once after 10-15 attempts.
I tried with another charger its working fine to my phone. There might me charger problem. I kindly request you to solve my issue on priority. I want to replace my charger with new one if problem continues after your support
Thanking you,
Prem kiran,
Unhappy samsung customer,
Mob: +[protected], [protected]@gmail.com
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Aug 14, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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