Samsung — Charging of phone SM A22 5G New phone irregular bought on 14 th nov 2021 replacement request not accepted. | |
Samsung phone : MODEL: SM-A22 6B/DS SL.NO. R9ZRB00PH1Y Poorvika mobiles pvt.ltd Invoice no.GSI/2MOG/3631 DT. 14.11.2021 I bought a samsung GalaxyA22 5G mobile phone from Poorvikammmobiles Mogappair east Chennai on 14 .11.2021. with in one day i found the phone charging system has some problem ( irregularcharging). i brought to the attention of retail shop Poorvika mobiles, Chennai 37 for replacement of phone on 17.11.2021. They replied that i have to contact Samsung service centre for replacement. I contacted Samsung service center Annanagar 2nd Ave.Chennai on 18.11.2021 and requested for replacement of phone. After checking the phone they said that the guarantee is not applicable as the phone charging socket and cable socket are rusted due to water entrapment and hence replacement is not possible. For repair also they wanted to charge Rs 2050 for sockets also it may be more if they open and see the phone. I request you to kindly arrange for replacement of phone also advice me to whom I should contact for replacement. RAVIRAJ P MOBILE NO. [protected] Was this information helpful? | |
Samsung India customer support has been notified about the posted complaint. | |
Add a Comment | |
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Post your Comment