[Resolved]  Samsung — Complain regarding unprofessional behavior of office staff.

My name is kaleem ashraf and i would like to inform you of the unprofessional behavior i experienced at your place of business that is samsung service centre dharampeth. I had purchased samsung galaxy note 9 mobile and few days before i had its back glass changed from dharampeth service center but after few days front touch screen was not working properly, so again i had visited service center told about the front touch screen that was not working. But they are saying part is in order giving some other reasons that company is not sending parts etc. Last time is spoke with miss sonali naidu but still complain is pending from one month. Outcome for writing this letter is about to take some necessary step and resolve the complain as soon as possible. I am attaching bill and imei number of moblie.