Samsung — Complaint against Mobile shop | |||
I bought mobile on September 2021 I got lot of issues in mobile after 3 months I went to the shop and sales person told samsung mobile is like that you need to update then it will be okay then again mobile starts switch off automatically its showing erase of data then only you can log in once the mobile is switched off all the data will be erased then it will go to safe mode then only I can use mobile and I gave the mobile to mobile shop .the shop owner did not treated me well.I gave mobile on 9th July 2021 still I did not get mobile and the shop owner is saying go to samsung to repair the mobile. the shop keeper told I did not noticed your mobile. Was this information helpful? | |||
|
Samsung India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd