Samsung — Complaint of set

Address:

Moradabad, Uttar Pradesh

I have samsung mobile phone samsung galaxy grand neo, this set has basic problem of showing not registered with the network, i visited so many times to your service center at gokul vihar moradabad but no result, i also visited to idea office for this problem but no solution, this set was of rs 15000 or so, i am in too much troube with this set as i want to purchase a new but before to buy a new i want to take a chance with the samsung co. i hope to receive an early reply to my e mail with solution thanks with regards r.m. chaurasia moradabad up [protected]