Samsung — Complaint regarding side by side refrigerator compressor part repair request for 7 months now

We purchased a samsung side by side Refrigerator from a Authorised samsung dealer in hyderabad in 2019 july and suddenly in february 2021 it stopped working then we complained it to the Authorised service centre a technician came and told that the compressor is at fault and has to be changed by the company ( which is under 10 years of warranty) and it will be changed within 3 days of working now since its been 7 months and we have given atleast 50 repair requests and we are not getting any follow ups regarding the complaint and we are been harrased by the service centre saying that it will take more time and at the toll free number they are helpless and giving no response saying that it will be done by the service centre this is such a breach of trust by a company like SAMSUNG we are putting this up here as a hope that we would get it resolved ASAP plz help as we are already suffering so much without a refrigerator since last 7 months.