Samsung — Complete unprofessionalism display

Address:

Pune, Maharashtra

Having an AC 1.5 ton, with some issues since last one month. Grievances are as follows: 1) job attended to on 24 Aor with no knowledge of systems by a NOVICE. just cleaned up the ac and blamed the voltage and went. 2) problem recurred within a week and complaint lodged on 22 may, delay due to my absence at pune 3) customer care is unable to send the service rep till date and are unable to get me speak to higher ups..inspite of me making calls everyday..Sheer UNPROFESSIONALS 4) just cant understand whether i am dealing with a MNC or a Road side AC Mechanic Pls Get back to me on this urgently.