Samsung — Compressor warranty

Samsung — Compressor warranty

S Surendra bhatt from Mumbai, Maharashtra

I had purchased samsung refrigerator on 02.09.2013 from snapdeal. which is not working now. Samsung engineer visited & informed compressor has gone dead. For warranty claim he demanded invoice. due to system issue snapdeal is unable to share the invoice copy. But product serial number is mentioned which Samsung can check in their system. Than why can't they process my warranty claim. Samsung call no. [protected] Mobile no.[protected] Registered mail id : [protected]@gmail.com +4 photos Was this information helpful? No (0) Yes (0)
Samsung India customer support has been notified about the posted complaint. Verified Support Aug 24, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd Aug 27, 2020 Updated by Surendra bhatt Awaiting for the resolution. Regards Satendra Bhatt Aug 31, 2020 Updated by Surendra bhatt Awaiting for the resolution Regards Surendra Bhatt Sep 01, 2020 Updated by Surendra bhatt No reply from customer care, service head india, now written to CEO. On 11th day since technician visit. Sep 07, 2020 Updated by Surendra bhatt 17 days no resolution. Sep 10, 2020 Updated by Surendra bhatt 20 days still waiting for Samsung india resolution on faulty compressor Sep 14, 2020 Updated by Surendra bhatt 24 days still waiting for Samsung india resolution on faulty compressor
Add a Comment	Share
Submit Close