Samsung — Damaged Product refrigerator | |||
I have ordered a Samsung RR19J2414SA/TL 192 L Single Door Refrigerator from Kohinoor Televideo PVT. LTD. Haji Habib Buiding, opp.Date of Order:[protected].Promised Delivery Date:[protected].Order First Arivel:[protected].At first when the order arrived when the refrigerator was first removed from the box the fridge legs were not on level so it was wobble means (one legs was big and other was small and it was non adjustable) to the delivery guy call the samsung authority for quick solution but no one picked up the call as a result that delivery took the product away and assured us that we will receive a new non-defective product.The next delivery was on[protected]and this time they bought the same fridge the defective one thereby adjusting it by cutting one leg the cut was looking like that delivery guy on had cut the leg and bought it again so we called the persons from to Kohinoor Name: Dhiraj addressing the same issue and the delivery boy took it back again again the delivered me the same fridge with cut leg today dated[protected]and the same story repeats Don't I have a right to receive a defect free product and the replacement for the defective product Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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